Logistics Policy


Welcome to Fode Hub, we are committed to providing you with quality car cleaning products and an excellent shopping experience. Here, you can shop with confidence because we have carefully designed flexible logistics policies to ensure your satisfaction.


Delivery Service


We provide fast and efficient delivery services within Australia. All orders will be processed as soon as possible after payment is confirmed and shipped by reliable logistics partners.

You will receive an email with tracking information after placing an order to keep you informed of the status of your package.

Return and Exchange Policy


We provide free returns and exchanges within 30 days. If you are not completely satisfied with your purchase, you can apply for a return or exchange within 30 days of receiving the product.

The returned or exchanged items must be in unused condition and include the original packaging and all attached tags.

Please send the returned goods to the following address:

Address: A0412, Huadong International Jewelry City, Shanxiahu Town, Zhuji City, Shaoxing City, Zhejiang Province

Return Process


Contact Customer Service: Please send an email to service@fode-hub.com or call our customer service hotline 18003866165 to contact us.

Fill in the return application: Fill in the return application form according to the guidance of customer service.

Packaging items: Put the product together with all accessories and original packaging in a safe packaging box.

Sending back the goods: Send the goods to the designated return address using the mailing method of your choice.

Notes


Return costs are borne by us, but if the return is due to non-product issues (such as changes in personal preferences), additional fees may be incurred.

Exchange orders will be processed immediately after the returned goods are received and inspected.

Thank you for choosing Fode Hub for shopping. We are always committed to providing you with quality products and excellent service. If you have any questions, please feel free to contact us.