Privacy Policy
Welcome to fode-hub.com (hereinafter referred to as the "Site"). This Site is operated by Zhuji Ruizhen Pearl Co., Ltd. (hereinafter referred to as "we"), and we take user privacy protection very seriously. This Privacy Policy has been established to provide you with a clearer understanding of how we collect, use, store, and protect your personal information, as well as your related rights. Please read and understand this Policy carefully before using this Site. If you have any questions, please contact us using the contact information provided.
I. Information Collection
When you register an account on this Site, we may collect information such as your name, email address, and mobile phone number to create your account, provide account-related services, and verify your identity.
When you browse or purchase car cleaning products on this Site, we may collect information such as your purchase history and delivery address. This information will be used to complete the transaction, deliver the product, and provide you with after-sales service. To provide better customer service, when you communicate with our 24-hour online customer service (customer service contact information: mobile phone number 13283836134, email service@fode-hub.com), we may record your communication content, contact information, and other information.
In addition, our servers may automatically record information such as your browser type, operating system, IP address, access time, and pages visited. This information helps us understand user habits and optimize website performance and services.
II. Use of Information
The personal information we collect will be used to provide you with various services on this website, including but not limited to product sales, order processing, logistics delivery, and after-sales service.
Based on your purchase history and browsing information, we may recommend car cleaning products or services that may be of interest to you, but you can opt out of these recommendations at any time.
To ensure the security and normal operation of the website, we may use your information for security verification, fraud detection, and other purposes.
To the extent permitted by law, we may use your information for market research and data analysis to improve our products and services.
III. Information Protection
We have implemented a series of security technologies and measures to protect your personal information and prevent unauthorized access, use, disclosure, modification, or destruction.
We limit access to your personal information to authorized employees only, who are required to adhere to strict confidentiality obligations.
Despite the aforementioned protective measures, the internet is not completely secure, and we cannot guarantee the absolute security of your personal information. If you discover a risk of your personal information being leaked, please contact us immediately.
IV. Information Disclosure
We will not disclose your personal information to any third party without your explicit permission, unless otherwise required by law or regulations or necessary to protect the public interest.
To complete transactions or provide services, we may disclose some of your information to our partners, such as logistics companies. However, these partners are required to adhere to strict confidentiality obligations and may only use your information to provide the relevant services.
V. Return-Related Information
If you need to return a product (return address: A0412, China Eastern International Jewelry City, Shanxiahu Town, Zhuji City, Shaoxing City, Zhejiang Province), your personal information collected during the return process, such as the return address and contact information, will only be used to process the return and will be handled in accordance with relevant regulations after the return process is completed.
We promise to provide you with free returns and exchanges within 14 days. The information collected during this process will be protected and used strictly in accordance with this Privacy Policy.
VI. User Rights
You have the right to review and modify your personal information at any time. You can do so by logging into your account on this website.
If you wish to delete your personal information or restrict our use of your information, please contact us using the contact information provided in this Policy. We will verify your identity and process the request in accordance with relevant regulations.
You have the right to opt out of our marketing activities by adjusting your settings or contacting customer service.
VII. Policy Updates
This Privacy Policy may be updated based on changes to laws and regulations, business developments, and other circumstances. When this policy changes, we will post the updated policy on this website and notify you through appropriate means. We recommend that you review this Privacy Policy regularly to stay updated on our latest privacy practices.
VIII. Contact Information
If you have any questions or suggestions regarding this Privacy Policy, please contact us through the following methods:
Company Name: Zhuji Ruizhen Pearl Jewelry Co., Ltd.
Address: A0412, China Eastern International Jewelry City, Shanxiahu Town, Zhuji City, Shaoxing City, Zhejiang Province
Mobile Number: 13283836134
Email: service@fode-hub.com
Thank you for your trust and support of this website. We will continue to protect your privacy.
