Terms and Conditions
Welcome to fode-hub.com (hereinafter referred to as the "Website"). This Website is operated by Zhuji Ruizhen Pearl Co., Ltd. (hereinafter referred to as "we"), a car cleaning products business in Australia. These Terms and Conditions are established to protect your legal rights and interests on this Website and to govern the conduct of both parties. Please read and understand these Terms carefully before using this Website. Your use of this Website constitutes your agreement to abide by all provisions of these Terms.
I. Scope of Application
These Terms and Conditions apply to all users who access, browse, use, and purchase products on this Website (hereinafter referred to as "you").
II. Account Registration and Use
If you wish to make purchases on this Website, you may be required to register an account. During the registration process, you must provide true, accurate, and complete information, including but not limited to your name, email address, and mobile phone number.
You must keep your account information confidential and must not disclose your account password to others. You will be solely responsible for any losses caused by the disclosure of your account information due to your own fault.
You must use your account reasonably and must not use your account to engage in any illegal or unlawful activities, such as posting false information or infringing upon the rights of others. If you violate this policy, we reserve the right to suspend or terminate your account.
III. Product Information and Orders
The car cleaning product information displayed on this website, including but not limited to product names, specifications, prices, and images, is for reference only. While we strive to ensure the accuracy of product information, errors may occur due to timeliness and other factors. If you have any questions, please contact our 24-hour online customer service (phone: 13283836134, email: service@fode-hub.com).
When you submit an order on this website, you are deemed to have made an offer to purchase the product. Upon receipt of your order, we will review the order information. Once we have reviewed and confirmed shipment, a sales contract is concluded between us.
If we are unable to fulfill your order due to product out-of-stock, price error, or other reasons, we will promptly notify you and process a refund.
IV. Payment and Delivery
You must pay for the product using the payment method and within the timeframe specified on this website. Failure to pay on time may result in cancellation of your order. We will arrange delivery of your products to the delivery address you provided in your order. The delivery method and time are subject to actual circumstances. You will be held responsible for any delays in delivery due to an inaccurate delivery address or unavailable delivery. Products may be damaged or lost during transportation. If such a problem occurs, please contact us immediately and we will assist you in claiming compensation from the logistics company.
V. Return and Exchange Policy
We offer free returns and exchanges within 14 days of receipt. If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receipt, provided the product is in good condition and not subject to resale.
The return address is: A0412, China Eastern International Jewelry City, Shanxiahu Town, Zhuji City, Shaoxing City, Zhejiang Province. You must ensure that the product and its accessories are complete when returning the product, and you will be responsible for all shipping costs (except for returns due to product quality issues).
After receiving the returned product, we will inspect it within a reasonable period of time. If the product meets the return and exchange requirements, we will process a refund or exchange.
VI. Intellectual Property
All content on this website, including but not limited to text, images, trademarks, and software, is protected by intellectual property laws and regulations, and is owned by us or the relevant rights holders.
You may not reproduce, disseminate, modify, or use any content on this website without our or the relevant rights holders' written permission. Failure to do so will result in legal liability.
VII. Disclaimer
This website only provides product sales and related services. We make no warranties, express or implied, regarding the performance of our products. You should carefully select products based on your needs.
We assume no liability for any malfunction or interruption of this website due to unforeseen or unavoidable reasons, such as force majeure or network failures, but we will do our best to minimize the impact on you.
We assume no liability for any losses you incur as a result of third-party actions while using this website, and you may pursue legal action against the third party.
VIII. Governing Law and Dispute Resolution
The formation, validity, interpretation, performance, and dispute resolution of these Terms and Conditions shall be governed by the laws of the People's Republic of China. Any disputes arising out of or in connection with these Terms and Conditions shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party shall have the right to initiate legal action in the People's Court with jurisdiction over the location of Zhuji Ruizhen Pearl Jewelry Co., Ltd.
IX. Amendments and Notices
We reserve the right to amend these Terms and Conditions based on changes in laws and regulations, business developments, and other circumstances. Amended terms will be posted on this website and will take effect from the date of posting.
We will notify you of any amendments to these Terms and Conditions through appropriate means. We recommend that you review these Terms and Conditions regularly for the latest updates.
X. Contact Information
If you have any questions or suggestions regarding these Terms and Conditions, please contact us through the following means:
Company Name: Zhuji Ruizhen Pearl Jewelry Co., Ltd.
Address: A0412, China Eastern International Jewelry City, Shanxiahu Town, Zhuji City, Shaoxing City, Zhejiang Province
Mobile Number: 13283836134
Email: service@fode-hub.com
Thank you for your support and trust in this website. We are committed to providing you with quality products and services.
